Did you make an early Latam Airlines booking and are now looking for flight cancellations and refunds? Don’t panic, as the airline offers a flexible refund policy to ease passengers. Latam Airlines refund policy allows passengers with refundable fares to cancel their tickets and get a refund. You can make refund requests online or offline, depending on your convenience.

Knowing the rights beforehand is better to avoid the last-minute fuss. So, if you are canceling Latam tickets and are doubtful about your refund eligibility, then this guide is for you. Here’s a quick rundown of all the information about the airline’s refund policy, the process to make a refund request, and penalties. Scroll down to learn more.

Does Latam Airlines have a 24-hour Refund Policy?

Flying with Latam and wondering about the airline refund policy? Well, you must check all the details beforehand to eliminate the fuss. Check out the details here.

  • Latam Airlines allows passengers to cancel their tickets within 24 hours of booking and get a full refund without any fee or extra charges.
  • The grace window applies only if you purchase tickets at least seven days before the flight.
  • The 24-hour rule is valid on any ticket booked on the channels in the United States, irrespective of the route.
  • Latam Airlines issues a refund to the original form of payment within a few business days.
  • The airline won’t handle any refund requests made for cabin upgrades or seats.

What is Latam Airlines Refund Policy After 24 Hours?

While the airline allows passengers to cancel their itineraries and make a refund request after 24 hours, there are some rules and regulations you must know to make things a little easier. Let’s have a closer look.

    • Once the risk-free window or grace period is passed, passengers are subject to refund penalties.
    • You must make refund requests within five business days of purchasing flight tickets in Colombia.
  • Latam Airlines issues your amount within 7 business days (within 5 business days for Peru), according to the Covid refund policy.
  • If the airline cannot refund your money to the original form of payment, then it immediately issues a refund to your Latam wallet.
  • If you have booked tickets through the contact center, the additional service fee you have paid for bookings will be non-refundable.
  • If the airline reschedules or cancels your flight, then the airline will refund the total fare of your flight and services.
  • When traveling to or from Argentina via Latam Airlines, passengers must make a refund request within 10 days of the purchase or before the departure of the first flight, whichever occurs first.

Note: Only tickets purchased via the Latam website, mobile app, or through the contact center are eligible for refunds.

How to Make a Refund Request with Latam Airlines?

Now that you know about the Latam Airlines refund and cancellation policy, it’s time to round off the step-by-step instructions to make a claim. Passengers can visit the Latam Airlines official site and follow the steps below to get a refund. Here’s how to do so.

  • Go to the My Trips section on the official homepage.
  • Enter your reservation number and last name to access your booking info.
  • Click the Ticket Refund option on your itinerary page and make a refund request by following the on-screen prompts.
  • Be mindful that the ticket refund option will be available only if you are eligible and have already canceled the flight ticket.
  • Once claiming your refund, you can also check the status and see when exactly you’ll get your money.

Note: If you have booked tickets via the travel agency, contact them to make further refund requests.

How Much is the Latam Airlines Refund Fee?

While Latam Airlines allows passengers to cancel their tickets before the flight and offers a refund, there’s a certain fee that you’ll have to pay to get your money back. The refund fee depends on the fare you have purchased and the route you are traveling to.

For instance, the airline will charge 10% of their fare as a refund penalty for passengers flying on Peru or Ecuador flights. Similarly, the airline retains 10% of the fare value for flights originated or booked in Colombia. You must check the fare rules and conditions to handle such situations smoothly.

Summing Up

That’s all about the Latam Airlines refund policy. We hope our guide has helped you understand the process of making a refund request with Latam and whether or not you can get your money back. You can easily claim your refund by visiting the official website and logging into your account. In case you are unable to reach the official website, dial the airline’s contact number and make a refund request in no time. Are you still struggling with issues? Worry not, and contact our experts at FlyVia Trip for more details. Our experts are readily available to fix your queries.

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