Last-minute emergencies always come unannounced, and that’s why most airlines, including the Philippines, offer a flexible cancellation policy to ease travelers. With Philippine Airlines Cancellation Policy, passengers can easily call off their itinerary and get a refund, if their ticket conditions allow so.

You can cancel your tickets either online using the website or offline by calling the airline’s customer support center. Are you struggling with last-minute surprises and want to cancel your Philippine Airlines tickets? Read the airline’s cancellation policy here and then move toward the further process accordingly. Let’s have a closer look.

What is the Philippine Airlines Cancellation Policy?

Here’s a quick rundown of the cancellation policy of Philippine Airlines. Check all the conditions thoroughly to avoid any last-minute hassle.

  • Passengers can be suggested to cancel their Philippine Airlines flights up to 24 hours before the departure to avoid any unnecessary fees.
  • You must make refund requests at least 24 hours before the flight departure for international flights and 4 hours before the take-off for domestic flights to avoid a no-show fee.
  • The cancellation policy of the airline also depends on the fare rules and conditions; hence, check out your fare conditions before canceling your tickets.
  • Passengers can cancel their Philippine Airlines for the US segment within 24 hours of the purchase and get a full refund, irrespective of the fare type.
  • If you are not up for canceling your Philippine Airlines flights or exceeding the time limit, opt for the change date and rebook your flight for an extra fee.
  • The airline’s 24-hour cancellation policy for US segments isn’t applicable on tickets booked through online travel agencies, travel agents, or other third-party agents.

How to Cancel Philippine Airlines Flight Tickets? Online & Offline

Now that you know about the PAL cancellation policy, let’s find out the step-by-step instructions to cancel your flight tickets. You can cancel your tickets online or offline, based on your convenience. Here’s how to do so.

Via Official Website

  • Launch the official website of the Philippine Airlines.
  • Click the Manage > Manage Booking option from the main menu.
  • Enter the Booking Reference and Last Name.
  • Tick the checkbox saying, I have read and understood the Terms and Conditions.
  • Finally, click the “Manage Booking” option to access your itinerary details.
  • Select the flight you wish to cancel and click “Cancel Trip”.
  • A pop-up appears to confirm your option. Click “Cancel” again to confirm your flight cancellation for good.
  • The airline will send you a confirmation email confirming about canceled flights.

Over a Call

  • Passengers can also cancel their flight tickets offline by connecting with the customer service number.
  • Connect with the IVR menu and select your language.
  • Listen to the prompts and select the option to complete the cancellation process.
  • Besides, you can speak to the live agent at the Philippine Airlines to cancel your flights.
  • Once you are done with this, get a confirmation email confirming the flight cancellation.

What is the Philippine Airlines Cancellation Fee?

Philippine Airlines charges a cancellation fee to cancel your flights. The fee is applicable if you cancel your tickets within 24 hours of the departure. The fee depends on your cabin, fare type and route. Let’s have a closer look here.

Economy Class

  • Economy Supersaver: Non-refundable
  • Economy Saver: PHP 2,300/ USD 50
  • Economy Value: PHP 2000/ USD 30
  • Economy Flex: No fee
  • Comfort Class: PHP 1000/ USD 20

Business Class

  • Business Value: PHP 1200/ USD 25
  • Business Flex: No Fee

Does Philippine Airlines Offer a Refund Policy?

Yes, absolutely. Philippine Airlines offers a flexible refund policy for eligible travelers. However, its terms and conditions depend on your fare type and route. Check all the guidelines here to avoid any hassle.

  • Passengers traveling on the US segment can get a full refund if they cancel their tickets within 24 hours of the purchase. Make sure the flight is booked at least seven days before the departure.
  • Economy Supersaver fares are non-refundable.
  • If you cancel a non-refundable ticket, the airline only refunds the taxes.
  • The refund will be credited to the original form of payment or travel credits, depending on your convenience.
  • According to the PAL refund policy, all refund requests will be initiated after 5-10 banking days, depending on the payment form used.
  • Refunds may be subject to penalties based on your fare type and cabin class.
  • Involuntary refunds will only be processed through the contact center and ticket offices.
  • In the case of multi-currency pricing, the airline will issue a refund in the converted currency chosen upon booking.

Summing Up

That’s all about the Philippine Airlines Cancellation Policy. Passengers must read the terms and conditions before canceling their tickets to avoid paying unnecessary charges. You can easily cancel your tickets either through Manage Booking or by contacting the airline’s customer support center. Make a refund request if your ticket is eligible for the same. The refunded amount will follow the payment’s original exchange rate. If you still have questions in mind, feel free to contact us at FlyVia Trip and fix your doubts easily.

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